PG Tips Lucky Dips

START YOUR DAY THE PG WAY!

Enter your details below for your chance to win 1 of 100 incredible £1,000 cash prizes - plus thousands of digital eVouchers!

First Name *

Please enter your First Name

Last Name *

Please enter your Last Name

Email Address *

Please enter a valid Email Address

Confirm Email Address *

Please confirm your Email Address

Mobile Number *

Please enter a valid Mobile Number

Confirm Mobile Number *

Please confirm your Mobile Number

What is your 8-digit Unique Reference Number? *

You can find this on the inside of your promotional pack.

Unique Reference Number *

Please enter a valid Unique Reference Number

Where did you purchase from? *

Please select a Retailer

If you are a winner of a digital eVoucher, where do you want to spend it? *

Please select a Retailer

Have you purchased PG Tips before? *

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If yes, when did you last purchase? *

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I confirm that I am over 18 years old and agree to the promotional terms and conditions and consent to the use of my personal data in accordance with the T&Cs and privacy policy. *

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GOOD LUCK!

START YOUR DAY THE PG WAY.

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Who is eligible to participate in the PG Tips Lucky Dips promotion?
Residents of the United Kingdom (excluding Channel Islands and ROI) who are aged 18 or over are eligible to participate.
What are the requirements for entry?
Entrants must have internet access, a smartphone, mobile number, an email address an 8-digit unique reference number to be found printed inside promotional packs. Purchase of a promotional PG Tips Lucky Dips pack is necessary to enter.
How do I enter?
To enter the promotion, you must purchase a promotional product featuring the promotional ‘Lucky Dips’ flash, scan the QR code or visit pgtipsluckydips.co.uk. Enter your full name, email address, mobile number, and the 8-digit URN printed on the inside of the pack. Select your preferred retailer (from the drop-down menu) and answer a few short questions to enter.
When does the promotion start and end?
The promotion begins at 00:00 on 01/02/2025 and ends at 23:59 on 31/05/2025
When is the prize draw?
The prize draw will take place on the 16/06/2025
What are the eligible products to purchase?
Packs as follows that feature the ‘Lucky Dips’ flash:
What prizes can I win?
1. Level 1 Prize: 1 of 100 & £1,000 cash
2. Level 2 Prize 2: 1 of 500 x £72 worth of digital eVouchers (1 x £6 eVoucher per month for 12 months)
3. Level 3 Prize: 1 of 10,000 x £6 digital eVouchers
4. Level 4 prize: 1 of 10,000 x £1 digital eVouchers
How do I know if I have won an Instant Win prize?
Instant online notification on your screen, that will then be confirmed as follows:
1. Level 1: SMS notification within 7 days of their online win notification
2. Level 2/3/4 Prizes: will receive an SMS within 24 hours confirming their win and which instant win eVoucher they have won.
How long do I have to claim for Level 1 Prize?
You will receive your winning SMS notification within 7 days after the draw and will have 14 days from the date your SMS message is sent, to claim your prize using the claim link provided in your SMS notification.
How do I know if I’ve won the Prize draw?
Winners will receive an SMS message within 7 days of the Draw Date confirming their win and providing a link to claim their Draw Cash Prize.
Do I need to keep my receipt?
Please retain your receipt as this may be required to validate your prize claim if you’re a winner.
Are there any alternative prizes?
No cash or other alternatives are available for the Instant Win prize eVouchers.
How many times can I enter the promotion?
Max 1 entry per person per day and 4 in total per person.
Where can I purchase the participating products?
Available in all major retailers
Where can I use the eVouchers?
The participating stores where you can use your eVoucher are Asda, Morrisons (excl. Morrisons Daily), Sainsbury’s, Tesco and Waitrose (all excl. petrol stations & online redemption).
How long is the eVoucher active for?
Once you have clicked on the eVoucher link it will be activated and you will have 20 minutes to use the eVoucher at checkout.
The site is not accepting my 8-digit URN?
Please double check you are entering the correct code within the required form field on the webpage entry form. The 8-digit unique code is inside the pack.
My entry isn’t processing on the entry page. What am I doing wrong?
Please check that you have entered all the mandatory fields correctly. If you are still having issues submitting your entry, please email us at hello@pgtipsluckydips.co.uk for further assistance.
I have purchased more than one PG Tips product; can I enter for each product?
Yes, you may enter up to four times during the promotional period but you can only enter once each day.
How will I know if my entry is valid?
You will see an on-screen animation which will show a win/lose message
How will my personal data be handled?
The Promoter will collect and process certain personal information from entrants which, by taking part in the promotion, the entrants’ consent to. The Promoter will only use the personal data for the purposes of carrying out the promotion and, if your consent is obtained, to send you emails containing news and offers from Lipton and for no other purpose, unless the Promoter obtains your consent. However, personal data supplied during the course of the promotion may be passed on to third party supplier only insofar as required for fulfilment/delivery/arrangement of the promotion. The personal details will at all times be kept confidential and in accordance with the UK General Data Protection Regulation [UK GDPR]. The Promoter’s privacy policy can be found here https://www.liptonteas.com/privacy-notice/. Entrants’ data will be archived 6 months after the campaign close date, then will be deleted within a further 18 months.
Where can I read the full Terms and Conditions?
You can view the terms and conditions here www.pgtipsluckydips.co.uk
Can’t find the question to your question?
Please contact the promotional customer care team hello@pgtipsluckydips.co.uk

Entry instructions are deemed to form part of the terms and conditions and by participating in the Promotion all entrants will be deemed to have accepted and be bound by these terms and conditions.

The Promotion opens at 00:00 on 1st February 2025 and closes at 23:59 on 31st May 2025 ("Promotional Period").
Internet access, purchase of the Promotional Products which are set out in paragraph 6, mobile number, a valid email address, 8-digit Unique Reference Number (URN) which is printed inside the Promotional Products and smartphone are required for entry.
The Promotion excludes employees of Lipton Teas & Infusions and their families, Lipton Teas & Infusions' subsidiary companies, Lipton Teas & Infusions' agencies and anyone professionally connected with this Promotion ("Excluded Persons").
A qualifying entrant must: (i) be 18 or over; (ii) be a resident of United Kingdom (excluding Channel Islands and ROI); (iii) have a unique combination of name, URN, mobile number and email address; and (iv) not be an Excluded Person. The Promotion is limited to one entry per entrant per day and four per entrant in total. Entrants are advised to take care when entering their details as once an entry is submitted, the entrant's details cannot be changed. The Promoter is not responsible for typographical errors by an entrant. An entry Is only valid If It Is submitted by a qualifying entrant in accordance with this paragraph 4, during the Promotional Period ("Valid Entry").
To enter the Promotion, you must purchase a Promotional Product featuring the promotional flash and scan the QR code or visit pgtipsluckydips.co.uk. Enter your full name, email address, mobile number, 8-digit URN printed on the inside of the pack, select which retailer you purchased from (from drop down menu), select your preferred retailer for redeeming an eVoucher/eVouchers if you win (from drop down menu) and answer a question related to your PG Tips purchase behaviour. Click the animation to find out instantly online if you are a winner of an Instant Win prize. Instant Win Prizes are set out in paragraph 7.
The promotional products include the following:
("Promotional Products")

There are two types of prizes to be won as part of the Promotion: Instant Win prizes and Prize Draw prizes.

Instant Win

There are 20,600 prizes available to be won in total across the Promotional Period consisting of:
1. Level 1 prize: 1 of 100 x £1,000 cash payment ("Level 1 Cash Prize")
2. Level 2 prize: 1 of 500 x £72 worth of digital eVouchers to be used to purchase any PG Tips product: 1 x £6 eVoucher per month for 12 months.
3. Level 3 prize: 1 of 10,000 x £6 digital eVoucher to be used to purchase the any PG Tips product
4. Level 4 prize: 1 of 10,000 x £1 digital eVoucher for £1 off your next purchase of any PG Tips product
(each of 7b, 7c and 7d being "Instant Win eVouchers", each an "Instant Win eVoucher" and Level 1 Cash Prize and Instant Win Vouchers, together being "Instant Win Prizes" and each an "Instant Win Prize")

Instant Win Prize winners will be allocated by pre-determined time periods ( "Open Winning Moments", each an "Open Winning Moment"), which have been securely selected by a computer-generated algorithm and will be randomly seeded throughout the Promotional Period. Entries received on or after one of the Open Winning Moments will win an Instant Win prize. Instant Win prizes are allocated in the order determined by the Open Winning Moments and roll over, so if no one makes a Valid Entry on or after an Open Winning Moment and another Open Winning Moment passes before the next Valid Entry, the available Instant Win prize for the first Open Winning Moment will be won.

E.g. If an Open Winning Moment is set for 23:59 one day, a Valid Entry submitted on 00:01 the next day will capture that Open Winning Moment and win an Instant Win prize. If there are no entries received within a given period between two or more Open Winning Moments, the first unawarded Instant Win Prize will be rolled forward and awarded to the next Valid Entry.
Entrants will be notified immediately on screen whether or not they have won an Instant Win Prize. If they have won an Instant Win Prize, they will be informed of which Instant Win Prize they have won.
Level 1 Cash prize winners will receive an SMS message within 7 days of online win notification to confirm their win and provide a unique link to claim their Level 1 Cash Prize. Winners will have 14 days from their SMS win notification to click on the claim link to claim their Level 1 Cash Prize, providing their full name and bank details, which will consist of their sort-code and account number. Winners that do not respond to the winners’ SMS notification within 14 days from their SMS win notification will forfeit their prize.
Winners of an Instant Win eVoucher will receive an SMS within 24 hours of online win notification and which Instant Win eVoucher they have won, along with a unique link to activate their eVoucher on their smartphone which can only be used to redeem once.
Each Instant Win eVoucher may be subject to its own terms and conditions and in order to redeem the prize entrants agree to be bound by them.
Electronic bank transfer payments will be processed within 28 days of Level 1 Cash Prize claim verification. Payments will only be made payable to the person whose name appears on the online claim form and to the bank details provided there. Please ensure your name is typed correctly and matches the name of the account holder. It is the responsibility of the Level 1 Cash Prize winner to provide correct, up-to-date details when participating. The Promoter cannot be held responsible for winners failing to supply accurate information which affects fulfilment of their Level 1 Cash Prize. Electronic bank payment will be administered by Umbrella.
Level 1 Cash Prizes are awarded via electronic bank transfer only. No other methods of payment are available.
The Promotion is limited to one entry per person per day (up to 4 entries per person in total).
Level 2 Instant Win eVouchers are valid from date of activation until 31/05/26. Level 3 & 4 Instant Win eVouchers are valid from date of activation until 07/07/26. Store redemptions are accepted in Asda, Morrisons (excluding Morrisons Daily), Sainsbury’s, Tesco and Waitrose ("Participating Stores"). Instant Win eVouchers cannot be redeemed in petrol stations, online or Morrisons Daily. Once the Instant Win eVoucher link has been clicked it will re-direct winners to an activation page to confirm they’re in a Participating Store at the till point and ready to activate the Instant Win eVoucher. Upon activation the winner will have 20 minutes to use their Instant Win eVoucher at the Participating Store. If the Instant Win eVoucher is not redeemed within this timeframe it will be forfeited.
It is the responsibility of the entrant to ensure that they have accurately provided a valid mobile number to ensure they are in receipt of promotional communication. The Promoter will not be liable for non-delivery of a prize caused by the provision of wrong information or other causes beyond the Promoter’s control. Entrants must ensure that they are connected to the internet before accessing the text link as the Instant Win eVoucher will automatically appear once activated and the winner will have 20 minutes to redeem their Instant Win eVoucher.
Although all Instant Win Prizes are available to be won, there is no guarantee that they will all be claimed. In the event that the site is experiencing heightened suspicious activity, additional verification measures will be introduced. This may include introducing SMS one-time code and other measures.
No cash or other alternatives are available for the Instant Win eVouchers.

Prize Draw

Prize Draw prizes consist of 1 x cash prize of £1,000, and any unclaimed Level 1 Cash Prize(s) ("Draw Cash Prize(s)"). The Prize Draw takes place on 16th June 2025 ("Draw Date").
Draw Cash Prize winner(s) will be drawn from all losing Valid Entries from the Promotion Period. Draw Cash Prize winner(s) will be electronically drawn at random by an independently verified random computer draw process from all losing Valid Entries on the Draw Date. An appropriate number of reserves will be drawn at the same time. A maximum of one set of Draw Cash Prize reserve winners will be contacted.
The Draw Cash Prize winners will receive an SMS message within 7 days of the Draw Date confirming their win and a link to claim their Draw Cash Prize. Draw Cash Prize winners will have 14 days from their SMS win notification to click on the claim link to claim their Draw Cash Prize and provide their full name and bank details, which will consist of their sort-code and account number. Draw Cash Prizes winners that do not respond to the SMS notification within 14 days will forfeit their Draw Cash Prize.
Electronic bank transfer payments will be processed within 28 days of the Draw Cash Prize claim verification. Payments will only be made payable to the person whose name appears on the online claim form and to the bank details provided there. Please ensure your name is typed correctly and matches the name of the account holder. It is the responsibility of the winner to provide correct, up-to-date details when participating. The Promoter cannot be held responsible for winners failing to supply accurate information which affects fulfilment of their Level 1 Cash Prize. Electronic bank payment will be administered by Umbrella.

General

All entries must be made by the entrants themselves. Bulk entries made from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries, entries made by macros or other automated means (including systems which can be programmed to enter) and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted. If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of 'script', 'brute force', masking their identity by manipulating phone numbers or IP addresses, using identities other than their own or any other automated means in order to increase that entrant's entries into the Promotion in a way that is not consistent with the spirit of the Promotion, that entrant's entries will be disqualified and any prize award will be void. Prizes allocated to winners who are subsequently disqualified may not be reallocated.
The Promoter reserves the right to substitute a prize for an equivalent or greater value should the original prize offered become unavailable for reasons beyond the Promoter’s control.
Level 1 Cash Prize winners may be asked to participate in reasonable publicity arising from the Promotion with no further compensation.
A list of the Level 1 Cash Prize winners’ and Prize Draw Winners' surnames and counties will be available to those who send a correctly stamped self-addressed envelope to PG TIPS 2025 (8349), PO Box 906, Chilton, Aylesbury HP22 9HR within three months of the Draw Date. A Level 1 Cash Prize winner and/or a Prize Draw winner may object to their information being made available in this way or may request that the amount of information made available be reduced, by contacting Umbrella via email at hello@pgtipsluckydips.co.uk. In these circumstances the winner acknowledges that Umbrella may (including upon the Promoter's Instructions), disclose such information in full upon request from competent authorities (including without limitation the Advertising Standards Authority).
In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, or reasonable belief to suspect collusion to subvert the terms of this Promotion, and/or an error (human or computer) affects or could affect the proper operation of this Promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the Promotion or these terms and conditions, at any stage.
The Promoter reserves the right to verify the eligibility of all entries to protect itself against fraudulent, invalid or repetitive entries including but not limited to asking for address and identity details (which they must provide within 14 days) and to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the Promotion and disqualify the entrants where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the Promotion or won using fraudulent means.
The Promoter does not accept responsibility for entries lost, damaged or delayed or as a result of any network, computer hardware or software failure of any kind. Proof of sending will not be accepted as proof of receipt.
The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using the prize, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances of the Promoter.
If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.
The Promoter’s decisions regarding all promotional matters shall be final and no other correspondence will be entered in to.
The Promoter will collect and process certain personal information, in compliance with UK General Data Protection Regulation ("UK GDPR"), from entrants which, by taking part in the promotion, the entrants’ consent to. The Promoter will only use the personal data for the purposes of carrying out the Promotion and, if your consent is obtained, to send you emails containing news and offers from PG TIPS and for no other purpose, unless the Promoter obtains your consent. However, personal data supplied during the course of the Promotion may be passed on to third party supplier only insofar as required for fulfilment/delivery/arrangement of the Promotion. The personal details will at all times be kept confidential and in accordance with UK GDPR. The Promoter’s privacy policy can be found here https://www.liptonteas.com/privacy-notice. Entrants’ data will be archived 6 months after the campaign close date, then will be deleted within a further 18 months.
This Promotion is governed by English Law and the courts of England and Wales will have exclusive jurisdiction.

We know that you care about your personal data and how it is used, and we want you to trust that LIPTON Teas and Infusions uses your personal data carefully. When you interact with us, for example when you visit our website, sign up to one of our newsletters or chat with us online, you also share information relating to you, that is personal data, with us.

This Privacy Notice will help you understand what personal data we collect, why we collect it and what we do with it.

Please take a moment to familiarise yourself with the Privacy Notice and let us know if you have any questions by sending us an email or submitting a request through privacy@lipton.com.

You also have rights in relation to how your personal data is used, such as to object to it being used for direct marketing. See what your rights are and how you can exercise them here.

If you are applying for a role with LIPTON Teas and Infusions then please see our separate Applicant Privacy Notice.

Key Terms

We have tried to keep this Privacy Notice as simple as possible, but to help your understanding please familiarise yourself with the following privacy terms:

Personal data is any information relating to an identified or identifiable living person (for example, name, email address, card details, social media profile).
Processing means any operation that is performed upon personal data, including collecting, using and storing data.

When “you” or “your” are used in this statement, we are referring to the relevant individual who is the subject of the personal data.

WHO WE ARE

References to "our", "us" or "we" within this Privacy Notice include all of LIPTON Teas and Infusions’ group companies and its 36 brands including Lipton Teas and Infusions, PG tips, Pukka, T2 and TAZO.

LIPTON Teas and Infusions is the data controller of your personal data. This means that we decide how and why your personal data is processed, either alone or jointly with others.

If the structure of our business changes, for example if we merge, combine or divest a part of our business, we may need to transfer your personal data to the relevant third party or re-organised organisation. This would be done, for instance, as part of any due diligence process or for the same purposes as set out in this Privacy Notice.

For more information about LIPTON Teas and Infusions please visit this page.

If you have any questions about this Privacy Notice or how we use your personal data please contact privacy@lipton.com.

WHAT DATA WE COLLECT FROM YOU AND HOW WE USE IT

The type(s) of personal data we may collect directly from you, as well as the way in which we collect it, depends on how you interact with us.

How we collect your personal data

Personal data you give us directly. This includes personal data you provide us when you sign up for a newsletter, register for an account, buy products or enter into a competition or a promotion which we are running.
Personal data we collect automatically. We collect certain types of personal data when you interact with us online. For example, about how you navigate around our website or communicate with our customer service teams. We use cookies and similar technologies to collect some of this personal data. To find out more about how we use cookies, and similar tracking technologies online, and how to exercise your choices about these, please see the information in our Cookie Notice.
Personal data we collect from other sources. We may also collect your personal data from third parties. This includes trusted partners who provide services, for instance marketing, on our behalf, or online platforms where you interact with our content. For example, we may collect information where you have interacted with our content on social media platforms by ‘liking’ one of our posts or clicking on one of our adverts (Please note that these third parties generally have their own privacy notices and terms. We encourage you to read them being using those websites.)

Types of personal data we might collect

Type of Personal Data	Purpose for Processing	Description of Processing	Legal Basis
Name, (email) address, interests/preferences (if provided you you)	Sending you a Lipton Teas and Infusions newsletter and other offers	Collecting, storing, using and analysing your personal data, sending emails	Consent: We will only send you Lipton Teas and Infusions newsletters and other offers if you agree for us to do so
Name, (email) address, purchase history, loyalty scheme interaction data	To improve our loyalty scheme and our service to you	Collecting, storing, using and analysing your personal data	Legitimate Interest: Where you have signed up for a loyalty scheme with one of our Lipton Teas and Infusions brands, we will analyse the personal data collected to help improve our products and services. Where we rely upon legitimate interest as a lawful basis, we have balanced your rights and freedoms against our interests, or those of any third parties, and determined your rights are not infringed.
Name, (email) address, country, Facebook or Gmail account details (if provided by you)	Responding to queries, requests or complaints, providing feedback to stakeholders and improving our business processes	Collecting, storing, using, analysing and sharing your personal data	Legitimate Interest: Where you have contacted us, for instance via our Careline platform, we will process the information you have shared with us to respond to and deal with your query. We may also provide, if appropriate, anonymised feedback to relevant internal stakeholders, such as our production sights, based on the information provided by you in order to improve our overall business processes. In such a case we would balance your rights and freedoms against our interests, or those of any third parties, and proceed only if your rights are not infringed.
Name, (email) address, purchase details, bank account details	Enabling you to buy our products online and delivering them to you	Collecting, storing, validating, using and sharing personal data	Performance of a contract with you: We require your personal data so that we can process and deliver your purchase.
Name, (email) address, purchase history	Maintaining the safety of our products, informing you of safety/health issues, and recalling the product where needed	Storing, validating, using and sharing your personal data	Legal obligation: We are required by law to process your personal data for this purpose
Name, mobile number, email (and potentially bank details)	For the purposes of running promotions or competitions and in particular liaising with individuals who have won cash prizes or vouchers	Collecting, communicating, payment of cash prizes, sharing your personal data with a third party (Umbrella Limited) who manages such promotions on our behalf, including payment of prize monies	Legal obligation: it is necessary for us to process such personal data in order to perform the contract we have with entrants (without providing us with such data you are unable to enter the promotion / competition)

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We will not keep your personal data longer than necessary to meet the purposes for which it was gathered. Once this purpose has been fulfilled, we will either securely remove your personal data from our systems or anonymise it, that is, we will remove those aspects of your personal data that link it to you so that you can no longer be identified. For example, we might anonymise data that you have shared with us to participate in a sales promotion or discount offering on one of our products after 1 year, while we delete data shared as part of a question or a request you have sent us after 2 years.

For personal data processed for competitions and promotions, we retain this data for 6 months from the expiry date of the promotion and after such period it is subsequently archived and ultimately deleted 18 months from the expiry date of the promotion.

Please note that in some cases we may have legal obligations to keep your data for some time after the initial purpose for collection has been met. For example, where we must keep your data for accounting, litigation, or regulatory reasons.

WHO DO WE SHARE YOUR PERSONAL DATA WITH?

We may disclose your personal data to certain third-parties, vendors and service providers or affiliated employees, contractors and entities as described below.

Where we share your personal data, we do so for the following purposes:

Type of Third-Party	Purpose for Disclosure
Third party service providers	We use third parties to help us process your personal data in order to provide some of our services (including Umbrella Limited for promotions and competitions). For example, to fulfil your orders, enable you to participate in competitions, honour vouchers. These third parties cannot do anything with your personal data unless we have instructed them to do it.
Regulator(s) or Government Authorities	We may transfer and disclose your personal data to comply with a legal obligation and when we believe that an applicable law requires it. For example, at the request of a regulatory authority conducting an investigation.
Acquiring company	If the structure of our business changes, for example if we merge, combine or divest a part of our business, we may need to transfer your personal data to the relevant third party or re-organised organisation.

PROFILING

Where we have a lawful basis to do so, we will also use your personal data to build profiles. We create profiles by analysing information about your online activity, including how you browse and interact with our websites and third party websites, your interactions with our brand communications, and your searching and buying behaviour. We use these profiles to personalise our website content displayed to you as well as our communications with you. Profiling allows us, for instance, to show you more information and products that we believe you would be interested in during your visits to our websites.

WHERE WE STORE/TRANSFER YOUR PERSONAL DATA

Depending on your location and the services you use, we may transfer your personal data to entities within the Lipton Teas and Infusions group or to third parties based outside of the Economic European Area (“EEA”). If you are based in the EEA, we are required by law to ensure that your personal data enjoys a level of protection essentially equivalent to that within the EEA.

Transfers to countries with an EU Data Adequacy Decision

Some of the countries we may transfer personal data to have been recognised by the European Commission as offering an adequate level of protection to personal data (“Adequacy Decision”). You can find the complete list of Adequacy Decisions taken by the European Commission here. Consequently, personal data can flow from the EEA to that third country without any further safeguard being necessary.

Transfer to non-adequate non-EEA countries

We may also transfer data from the EEA to countries that do not have an Adequacy Decision. In those cases we will only transfer personal data where we have added safeguards to our contracts with the receiving entities, so called EU Standard Data Protection Clauses, in order to ensure that your personal data is afforded the same level of protection as it is in the EEA.

SECURITY OF PERSONAL DATA

To protect your personal data from unauthorised access, disclosure or loss, we have put appropriate technical and organisational measures in place. These include encrypting connections and equipment, creating back-ups, and limiting and controlling those who can access the data.

YOUR RIGHTS

You have rights relating to your personal data. You can exercise these rights (as explained below) by sending an email with your contact details and your request to privacy@lipton.com.

We will handle your request carefully and respond to you without undue delay and at the latest within one month after receiving your request, unless there is a lawful reason to extend this period in which case we will let you know as soon as possible.

Please note that the extent to which you can exercise your rights may be limited by the rights and interests of other parties. For example, we may not be able to delete all of your personal data upon request where we have to keep it for regulatory reasons. If we are unable to exercise your request then we will let you know and explain why without undue delay.

Access

You can ask us whether we process your personal data and, if so, request a copy of that personal data.

Correction

You can request that we correct any personal data that we process about you that is inaccurate or incomplete.

Processing restriction

You can request that we limit or stop the processing of your personal data in some circumstances, such as when you contest the accuracy of the personal data.

Deletion

You can request that we delete your personal data in some circumstances.

Move, copy or transfer

You can request, in certain circumstances, that we transfer the personal data that you have shared with us to you or a third party of your choice. In such a case we are under an obligation to send the data in a structured, commonly used, and machine-readable format.

Objection to data processing

You can object to our processing of your personal data in some circumstances and request that we stop such processing at any time, including where we process your personal data for direct marketing purposes.

Withdraw consent

Where you have agreed to your data being collected, you will always have the right to withdraw that consent at any time. You can do this by either following the information provided at the time you provided your consent, or by contacting us directly (see Section 11 below).

Exclusion from automated decision making

You have the right not to be subject to a decision based solely on automatic processing of your personal data, including profiling, if that decision would impact your legal rights or affect you in an otherwise significant manner. We do not use such automated decision-making in relation to our processing of your personal data described in this Privacy Notice.

Complaint to a supervisory authority

If you have a concern about the way we have handled your personal data, and you are located within the EU, and/or your rights were infringed within an EU country, you can lodge a complaint with your local data protection supervisory authority. A list of EU supervisory authorities is available here.

COOKIES PRIVACY NOTICE

We also use cookies to collect and process personal data. To find out more about how we use cookies, and similar tracking technologies online, and how to exercise your choices about these, please see our Cookie Notice.

CONTACTING US

If you want to exercise any of the rights set out above or have any questions or concerns about how we look after your personal data, please contact us at privacy@lipton.com or by writing to us at:

Eduard van Beinumstraat 18
2Amsterdam, 7th Floor
1077 CZ AMSTERDAM
The Netherlands

Please include your reply address when you write to us.

If you wish to contact us regarding any questions related to the security of our website and the hosting infrastructure in place, please contact us directly at dns@lipton.com.

or by writing to us at:

EKATERRA GLOBAL OPERATIONS
B.V. 455 WEENA
3013 Rotterdam
The Netherlands

CHANGES TO THIS PRIVACY NOTICE

We keep this Privacy Notice under regular review and will update it when necessary. You are encouraged to undertake your own reviews of this Privacy Notice from time to time. We will notify you of any changes, including when they will take effect, if we are required to do so by data protection laws and we will always include at the top of the Privacy Notice the date on which it was last updated.